Terms of Service

Welcome to Park Lane Outlet. These Terms of Service (“Terms”) outline the rules and guidelines for using our website and services. By shopping with us, you are agreeing to these Terms, which are designed to protect both you as our valued customer and us as the business operator. Please review them carefully before making a purchase, as they contain important information about your rights and obligations.

We believe in building trust and transparency with our customers. For this reason, we have prepared these Terms in a way that is clear, detailed, and easy to understand, while still maintaining compliance with applicable US laws. If you do not agree with any part of these Terms, we kindly ask that you discontinue the use of our website and services.

Section 1: Understanding Our Business Identity

We believe it is important for our customers to understand exactly who they are doing business with. Park Lane Outlet is our trade name, which is the brand identity we use when presenting our store and products to you. This is the name you will see on our website, in communications, and across our marketing.

Behind our trade name is our registered business entity, Chrome Ventures LLC, which is the official company responsible for operating Park Lane Outlet. Our Company Number (EIN: 35-2895037) is the unique identifier we use for taxation and regulatory purposes in the United States. By providing this distinction, we ensure transparency and compliance, so you can shop with confidence knowing who is accountable for your purchase.

Section 2: Eligibility to Use Our Website

Our services are intended for customers who are at least 18 years of age and legally able to enter into binding contracts under US law. By using our website, you confirm that you meet these requirements and that you will provide accurate and truthful information when making a purchase.

If you are under 18, you may browse the site but cannot complete a purchase. Parents or guardians may order on behalf of minors, but they remain fully responsible for any transactions. This policy ensures we operate in compliance with legal requirements while keeping our store a safe and trustworthy environment for all users.

Section 3: Account Registration

Creating an account with Park Lane Outlet can make your shopping experience faster and easier. When registering, you are required to provide accurate, complete, and up-to-date information. This includes your name, email address, and shipping details, which help us process your orders efficiently.

You are responsible for maintaining the confidentiality of your account login information. If you suspect unauthorized use of your account, please notify us immediately. Park Lane Outlet cannot be held responsible for losses caused by someone else using your account without your permission, so we encourage customers to keep their passwords secure at all times.

Section 4: Products and Availability

At Park Lane Outlet, our primary focus is offering high-quality men’s sweaters that combine style, comfort, and value. We strive to provide accurate product descriptions, images, and availability details to help you make confident purchasing decisions.

However, despite our best efforts, we cannot guarantee that all details, including product colors or descriptions, will always be completely accurate due to factors such as device display variations. We also reserve the right to discontinue products, update descriptions, or adjust prices without prior notice in order to reflect changes in supply, demand, or market conditions.

Section 5: Orders and Acceptance

When you place an order on our website, it represents your intent to purchase the products listed. Once you receive an order confirmation email, it indicates that we have received your request, but it does not guarantee acceptance. Orders may be reviewed and subject to verification before approval.

We reserve the right to cancel or refuse orders for reasons including product unavailability, issues with payment authorization, or if we suspect fraudulent activity. Should this occur, you will be notified immediately, and if payment has already been made, we will issue a full refund to your original method of payment.

Section 6: Pricing and Payments

All prices are listed in US dollars (USD) and are applicable only within the United States, as we do not ship internationally. We aim to keep pricing fair, competitive, and clearly displayed on each product page. From time to time, we may adjust pricing based on promotions or market conditions, but rest assured, we strive to maintain affordability without compromising quality.

We accept secure forms of payment, including credit and debit cards, as well as any other methods indicated during checkout. Payment must be completed in full before your order is processed and shipped. If for any reason your payment fails, the order will not be fulfilled until the issue is resolved.

Section 7: Shipping Policy

Shipping is an essential part of your shopping experience, and at Park Lane Outlet, we are proud to offer free shipping on all orders within the United States, regardless of the order amount. Our goal is to make purchasing with us as simple and cost-effective as possible.

Processing times are typically 1–2 business days, and delivery takes an estimated 3–7 business days, depending on your location. Delays may occur due to weather, peak seasons, or courier issues. For full details, we encourage customers to review our dedicated Shipping Policy, which explains our shipping practices in more depth.

Section 8: Returns and Refunds

We want you to feel confident when shopping at Park Lane Outlet. That’s why we provide a 30-day return window for eligible items, giving you ample time to decide if your purchase is right for you. Items must be unworn, unused, and in their original packaging with tags attached in order to qualify.

Refunds are processed within 10 business days after we receive and inspect the returned item. The refund will be issued to your original payment method. Additional details can be found in our Return & Refund Policy, which provides clear instructions for starting a return or exchange.

Section 9: Promotions and Discounts

Occasionally, we may offer promotions, coupon codes, or seasonal discounts. These offers are designed to provide additional value to our customers, but they may be subject to specific terms such as expiration dates, minimum purchase amounts, or product exclusions.

Promotions cannot be combined with other offers unless otherwise specified. We reserve the right to modify, suspend, or terminate promotions at our discretion without prior notice. Customers are encouraged to review the terms of each offer before applying it at checkout.

Section 10: Intellectual Property

All content displayed on Park Lane Outlet’s website, including text, product descriptions, images, designs, logos, and trademarks, are the intellectual property of Chrome Ventures LLC. These materials are protected under US copyright and trademark laws.

You may not copy, reproduce, distribute, or use any of our intellectual property without prior written consent. Unauthorized use of our content could result in legal action, and we take intellectual property protection seriously to maintain the integrity of our brand.

Section 11: User Conduct

We expect all users of our website to engage respectfully and responsibly. This means refraining from activities that could harm the website, its users, or our company. Examples include attempting to hack the website, using false information when placing an order, or engaging in fraudulent activity.

By using our website, you agree not to misuse our services or engage in behavior that disrupts the shopping experience of others. Failure to comply with these standards may result in account suspension, cancellation of orders, or further action if necessary.

Section 12: Privacy and Data Protection

We take customer privacy seriously and process all personal data in accordance with our Privacy Policy, which explains in detail how we collect, use, and protect your information.

By using our website, you agree that we may collect and process certain personal information necessary to complete your purchases and improve our services. You also agree that we may use data responsibly for business operations such as shipping, marketing, and fraud prevention.

Section 13: Third-Party Services

In order to provide a seamless shopping experience, Park Lane Outlet relies on trusted third-party service providers such as payment processors and shipping carriers. These companies are essential for completing orders and ensuring timely delivery.

While we carefully select partners who meet high standards of security and professionalism, each provider may operate under its own terms of service and privacy policies. By using our website, you agree to comply with the terms of any third-party services you interact with through our store.

Section 14: Limitation of Liability

To the fullest extent permitted under US law, Chrome Ventures LLC shall not be held liable for indirect, incidental, or consequential damages resulting from your use of our website, products, or services. Our liability is limited strictly to the purchase price of the items you bought from us.

This limitation ensures that while we stand behind our products and services, we are not responsible for issues outside of our reasonable control, such as delays caused by shipping carriers, third-party service failures, or force majeure events.

Section 15: Warranties and Disclaimers

Our sweaters are carefully chosen to meet high standards of quality. However, apart from any manufacturer warranties or rights you may have under law, we do not make additional guarantees. Products are offered “as is” and “as available.”

While we strive for accuracy, Park Lane Outlet cannot warrant that all website descriptions, pricing, or images will be error-free. If a mistake occurs, we will correct it as quickly as possible and, if necessary, cancel or refund any impacted orders.

Section 16: Indemnification

You agree to indemnify and hold harmless Chrome Ventures LLC, operating under the trade name Park Lane Outlet, from any claims, damages, or expenses resulting from your misuse of our website or violation of these Terms.

This includes costs such as legal fees, arising from actions you take that harm the company, other users, or third parties. This clause protects the business and ensures accountability for all website users.

Section 17: Termination of Access

We reserve the right to suspend or terminate your account or access to our website if you violate these Terms or engage in fraudulent, illegal, or harmful behavior. Such actions may include cancellation of orders or restrictions on future purchases.

Termination does not limit our rights to pursue further remedies under applicable law. Customers are encouraged to use our website responsibly to maintain a positive shopping environment.

Section 18: Governing Law

These Terms are governed by the laws of the United States and the State of Florida. This ensures consistency with our registered business location and establishes clear rules for resolving disputes.

By agreeing to these Terms, you acknowledge that any legal issues will be interpreted under Florida law, regardless of where you access the website from within the United States.

Section 19: Dispute Resolution

We encourage open communication to resolve disputes informally. If an issue cannot be resolved through discussion, disputes will be subject to binding arbitration or handled through the appropriate courts in Florida, USA.

This approach helps resolve matters fairly while avoiding unnecessary costs and delays. Customers are always welcome to reach out to us first so that we may resolve any concerns directly and amicably.

Section 20: Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices, products, or legal requirements. Updates will take effect immediately upon being posted to this page.

Customers are encouraged to check this page regularly. Continued use of our website after updates indicates your acceptance of the new Terms.

Section 21: Contact Information

If you have questions about these Terms, you may contact us directly:

Trade Name: Park Lane Outlet
Company Name: Chrome Ventures LLC
Company Number (EIN): 35-2895037
Email: info@parklaneoutlet.com
Phone: +1 (866) 672-3137
Business Address:
212 W Powhatan Ave
Tampa, FL 33604
United States

Our customer support team is always ready to assist you with any questions regarding these Terms or your shopping experience with us.